Beta service — these terms are a plain-language draft and may be updated.

Terms of Service

Effective date: July 21, 2026 · Privacy Policy

1. Who we are

Operator: Bruno Gallo, an individual operator based in Argentina (“SourceWise”, “we”, “us”, “our”). Contact: support@sourcewise.io.

These Terms of Service (the “Terms”) are a contract between SourceWise and the organization that opens an account (“you”, “your firm”). By creating an account or using the service, you agree to them.

2. The service

SourceWise is a business-to-business (B2B) knowledge platform for professional-services firms. Your firm can upload meeting and training videos, documents, and knowledge-base articles; SourceWise transcribes and processes them with artificial-intelligence tools so your team and — where you enable it — your own clients can search and use that knowledge. The service may be presented under your firm's own branding (“white label”).

The service is for business use only. It is not offered to consumers, and you confirm you are using it on behalf of a company or professional practice.

3. Accounts and roles

• Accounts have three roles: owner, admin, and member.
• The owner is responsible for the firm's workspace as a whole: who is invited, what is uploaded, how the service is used, and (once plans are paid) billing. Acts of admins and members within your workspace are your firm's responsibility.
• Keep your credentials safe and your account information accurate. Tell us promptly at the contact address above if you suspect unauthorized access.
• You must be legally able to bind your firm to these Terms to open an account as owner.

4. Your content — and the rights you promise you have

You keep ownership of everything your firm uploads (videos, recordings, documents, articles, transcripts and the material generated from them — together, “Customer Content”). You grant us only the limited license needed to host, process, transcribe, display, and back up Customer Content in order to run the service for you.

This part matters more than any other: much of what firms upload to SourceWise is material involving their own clients — recordings of meetings with them, their documents, their data. By uploading anything, your firm warrants that it:

• owns the content or has all rights and permissions needed to upload and process it here, including from the third parties who appear in it or own it;
• has obtained any consents required by law for recordings of people (meeting participants, trainees, clients); and
• is not breaking any confidentiality obligation by uploading it.

We do not and cannot verify this — it is your firm's responsibility, and you agree to cover us (indemnify us) for claims by third parties arising from Customer Content you upload. We may remove or disable content that we reasonably believe is unlawful or breaches these Terms, and we will tell you when we do unless the law prevents it.

5. Acceptable use

You agree not to:

• upload content that is unlawful, or that you don't have the rights described in section 4 to upload;
• upload malware or try to probe, overload, or break the service or its security;
• resell, sublicense, or share access outside your firm and the clients you serve through your workspace;
• scrape the service, reverse-engineer it, or use it to build a competing product;
• use the service to violate anyone's privacy or intellectual-property rights.

We may suspend accounts that put the service or other customers at risk, and will restore access once the issue is resolved where reasonable.

6. Trial, plans, and pricing

• New workspaces get a 30-day free trial. No credit card is required to start.
• After the trial, continued use will require a paid plan once billing launches. Paid plans will be sold through a merchant of record (such as Paddle or Lemon Squeezy), which processes the payment and is the seller of record for the transaction; its checkout terms will apply to the payment itself.
• Prices and plan limits can change. We will give you reasonable advance notice (at least 30 days for price increases), and changes apply from your next billing cycle. If you don't agree, you can cancel before the new price takes effect.
• Trial workspaces that don't convert may be closed after reasonable notice, following the data-export and retention rules in section 12 and in the Privacy Policy.

7. AI features — best effort, not advice

Transcripts, summaries, answers, and other AI-generated output are produced with third-party AI models (currently the Google Gemini API). We work to make them useful, but they are provided on a best-effort basis:

• AI outputs can contain errors, omissions, or mistranscriptions. Review them before relying on them or sharing them with your clients.
• Nothing produced by the service is professional advice — not legal, financial, accounting, medical, or otherwise. Your firm remains responsible for the advice it gives its own clients.
• Under the paid API terms we use, our AI providers do not train their models on your content (see the Privacy Policy).

8. Availability — beta, no SLA

SourceWise is in beta. We aim to keep it available and stable, but we do not offer a service-level agreement (SLA) at this stage. Maintenance, updates, or incidents may cause downtime, and features may change or be withdrawn as the product evolves. We will try to give notice of significant changes.

9. Our intellectual property

The platform — software, design, brand, and everything that isn't your Customer Content — belongs to SourceWise or its licensors. If you send us feedback or suggestions, we may use them to improve the service without owing you anything.

10. Privacy

How we handle personal data and Customer Content is described in the Privacy Policy, which forms part of these Terms.

11. Disclaimers and limitation of liability

The service is provided “as is” and “as available”, without warranties of any kind to the extent the law allows — including fitness for a particular purpose and accuracy of AI output.

To the maximum extent permitted by law:

• neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data; and
• our total aggregate liability under these Terms is capped at the amounts you paid us for the service in the 12 months before the event giving rise to the claim — or, if you have paid nothing (for example, during the free trial), USD 50.

Nothing in these Terms excludes liability that cannot be excluded by law (such as fraud or willful misconduct).

12. Termination and data export

• You can close your workspace at any time by contacting us or using the in-app option when available.
• We can suspend or terminate for material breach of these Terms (with notice and a chance to fix it where reasonable), or terminate for convenience with at least 30 days' notice.
• After closure, the workspace owner can export the firm's Customer Content for 30 days. After that period we delete it as described in the Privacy Policy.
• Sections that by their nature should survive (content warranty, liability, governing law) survive termination.

13. Changes to these Terms

We may update these Terms as the service evolves — especially during the beta. For material changes we will give reasonable advance notice by email or in the app. Continuing to use the service after a change takes effect means you accept the updated Terms; if you don't agree, stop using the service and close your workspace.

14. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, and the courts of the State of Wyoming, United States have exclusive jurisdiction over disputes arising from them, except where mandatory local law says otherwise.

15. Contact

Questions about these Terms: support@sourcewise.io.